Side Info

If you have any questions regarding these policies please call 336-644-9908 during our regular business hours (Thurs-Sat 12-6pm & Sun 1-6pm).

COVID 19 Safety Policies:

In addition to the facility cleaning and staff safety procedures we follow, we expect each visitor/guest to consider their own risk or risk to others regarding exposure to or inadvertently spreading of COVID19 during your visit:

• The Covid-19 Transmission Level (new cases) in Guilford County is currently LOW; Masks are OPTIONAL but Recommended in our Indoor Areas if you are at risk or pose a risk to others (have recently been exposed to our have symptoms of illness).Guests do not have to wear a mask while actively drinking or eating at an inside table.This mask policy is subject to change based on metrics in our local area or situational requirements (e.g., an indoor concert where the performer requests mask wearing).  Please check back for updates on this page or check a particular event page for specific event requirements.  You are also welcomed to call the winery if you have any questions (336-644-9908).Important Property Policies:

• No Perfume: Please do not wear perfume or cologne when visiting as it interferes with the ability to smell and taste wine and many people, including our staff, are allergic to perfume!
• Dogs:  Please leave your dog at home.  Although we love dogs, the presence of dogs on our property presents issues too numerous to list here.   Exception:  By ADA law we must accommodate guests with a disability that require a service dog who is trained to do a specific task, and we welcome those guests on our property. (Pets and emotional comfort dogs are not considered service dogs, so please leave them at home).   
• Smoking: All indoor and outdoor spaces are non-smoking. This applies to cigarettes, cigars, and vaping devices.  Please do not smoke or throw your butts in our parking lot.   
• Garden: Picking flowers or breaking off branches of our shrubs or trees, or stepping in/through our flower beds is strictly prohibited.   If you are curious about any of our plants, please request information from a staff member.
• Children:   We are family friendly property, but ask that children be supervised by their parents/guardians at all times.
• Professional Photographers: are prohibited from using our property for photo shoots unless they are hired by a client that has rented our property for that purpose.  See our Rental Information page for more details – Rental Info

Inclement Weather Policy:   We rarely close due to inclement weather, but if we do, we will post it here and on Facebook.  We want you to be safe, so please use good judgement whenever you consider traveling during inclement weather.  You are always welcomed to call us to inquire on the status of conditions in our local area of Stokesdale, NC.  

If you have any questions regarding these policies please call 336-644-9908 during our regular business hours (Thurs-Sat 12-6pm & Sun 1-6pm).

Damaged Wines:
Federal law states alcoholic beverages can only be exchanged if the product is spoiled, deteriorated or contaminated; spoiled bottles must be returned to the business for examination and reporting. Stonefield Cellars Winery will gladly replace bottles should the wine be found as damaged. Please do not pour out the wine, place the cork back in the bottle and call our office at 336-644-9908 to schedule an appointment during our regular business hours.

• FAQ’s on Wine Crystals
• FAQ’s on Sparkling Wines

Unwanted Wine Orders:
Stonefield Cellars Winery will not refund unwanted wines. For all other orders including Will Call orders, Shipped Wine or Merchandise, Stonefield Cellars Winery will allow the order to be canceled within 48 hours of purchase, for store credit, if the order is still on property. After the 48 hours we can not cancel or refund the order. Once the order has left property we will not be able to take the wine or merchandise back under any circumstance.

Ticket Refunds:
Tickets purchased online, over the phone, or in person are non-refundable. Tickets may be transferred to another person or exchanged for store credit in the form of a gift certificate if notification is given within 24hrs of the ticketed event.

Frequently Asked Questions:

How do I purchase a gift certificate? You can purchase a gift certificate (up to a $250.00 value) in person at the winery or over the phone (336-644-9908) during our regular business hours: Thursday, Friday & Saturday 12 – 6pm, and Sunday 1-6 pm.

May I redeem my coupon or gift certificate right away?   YES! – Please print your coupon (sent to you by Groupon, Living Social, News & Record) or bring in your gift certificate for redemption during our normal business hours*:   Thursday, Friday & Saturday 12 – 6pm, and Sunday 1-6 pm.  (*Note:  Our last wine tasting starts at 5:30pm, so if your coupon or certificate includes a tasting please arrive before then!)

Do I need to make an appointment?   IT DEPENDS! – Usually you won’t need to as long you arrive during normal business hours (see above).  However, if you are redeeming a Groupon, coming in a group of 6 or more people OR redeeming a coupon during the last two weeks prior to expiration an appointment is required. Please call the winery at 336-644-9908 to make an appointment.

Do I need to bring a printed copy of my coupon with me?   YES! We ask that you bring a printed coupon with you because some redemption systems require a code on the printed version that will not be available via a smart phone.

May I bring a third person with me and my friend, even though my coupon or certificate is for two?  YES! They are welcomed to join you; they just won’t be part of the “deal”.  Our tastings are offered at $10 for 7 wines, and include a souvenir glass.  Any glasses of wine or bottles purchased will be at our normal prices for those accompanying you outside of the “deal”.

Where are you located? We are in Stokesdale, NC, just north of Greensboro and about 10 miles north of the Piedmont International Airport.  Our mailing address / GPS address is 8220 NC-68, Stokesdale, NC 27357  BUT the best map to use is the one here on our website – we suggest you click on the Location Tab and print one out!